{"id":275,"date":"2018-01-05T11:09:57","date_gmt":"2018-01-05T11:09:57","guid":{"rendered":"https:\/\/blogsource.theholidaytracker.co.uk\/?p=275"},"modified":"2023-11-20T11:55:51","modified_gmt":"2023-11-20T11:55:51","slug":"refused-holiday-request-took-day-off-anyway","status":"publish","type":"post","link":"https:\/\/theholidaytracke-4xhy3odrd6.live-website.com\/2018\/01\/05\/refused-holiday-request-took-day-off-anyway\/","title":{"rendered":"\u201cI refused their holiday request, but they took the day off anyway!\u201d"},"content":{"rendered":"
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When an employee calls in sick on a declined holiday, it is a sticky situation for employers and managers. Whilst yes, the employee could just be sick. You will have a looming suspicion in your mind that this is, well, a little too convenient. <\/span> This situation happens more often than many would like to admit. So, let’s explore strategies for managing situations where an employee is sick on declined leave, ensuring fair treatment for all parties involved.<\/span><\/p>\n So your employee, Alex, previously requested a holiday for today. But, there were already too many staff off, so Alex’s manager refused the request. As you were coming into work this morning, Alex’s manager approached you; Alex hasn’t turned up for work.\u00a0<\/span><\/p>\n There are two primary ways to deal with this situation. Did Alex call in sick as per your sickness policy, or did they not show up for work?<\/span><\/p>\n When an employee <\/span>physically<\/span><\/i> calls in sick on a declined holiday, there is always a chance this could be a coincidence. So, it’s important to tread lightly and not take an all-guns-blazing approach.\u00a0<\/span><\/p>\n When the employee calls in sick, speak to them directly. Do not accept a voicemail or a passed-on message. Speaking directly with an employee allows you to gather some clarification and, if necessary, ask follow-up questions regarding the sickness.\u00a0<\/span><\/p>\n As standard procedure states, hold a return to work meeting when the employee is back. Whilst you shouldn’t accuse the employee of pulling a sickie, here are some questions you could ask to grasp the legitimateness of the absence:<\/span><\/p>\n These questions show your employee that you genuinely care about their absence whilst allowing them to come forward if they have something to confess.<\/span><\/p>\n If the employee has been absent for longer than seven days, you can request to see a Fit Note. If they cannot provide this, you may proceed with disciplinary hearings.<\/span><\/p>\n Asking the above questions presents the opportunity for an open-ended conversation. Allowing you to express your concerns about the employee calling in sick on declined leave – and how it has impacted the company’s workflow.<\/span><\/p>\n If an employee fails to show up for work and doesn’t alert you – this is an<\/span> unauthorised absence<\/b><\/a>.\u00a0<\/span><\/p>\n As you have a duty of care towards your employees, the first step is to contact them to understand the reasoning behind this absence. Considering the situation, that might be obvious to you, but it’s important to rule out any unfortunate events.\u00a0<\/span><\/p>\n When the employee returns to work, hold a return to work interview to discuss this in further detail and determine if the absence was valid. If the employee doesn’t have an acceptable reason or you can’t deem this absence, it\u2019s up to you whether you follow disciplinary procedures or issue a warning. Often, a warning is enough, however, it depends if this is a repeated offence.\u00a0<\/span><\/p>\n Your <\/span>sickness absence policy<\/b><\/a> clearly should state the procedure for handling unauthorised absences.\u00a0<\/span><\/p>\n After meeting with the employee and gathering information, if you feel this is a case of misconduct, then you are within your right to discipline them.<\/span><\/p>\n HR Consultant <\/span>Lindsay Muers<\/b><\/a> recently told us:<\/span><\/p>\n \u201cEmployment law says your decision can be based on a reasonable belief, not like in a court of law where it has to be proven, so if you genuinely believe it to be misconduct then you can discipline if you desire.\u201d<\/span><\/i><\/p>\n However, even if you feel disciplinary action is justified, that doesn\u2019t necessarily mean you should take it.\u00a0<\/span><\/p>\n HR Consultant <\/span>Keith Phillips<\/b><\/a> suggests:<\/span><\/p>\n \u201cIf it\u2019s upset you that much then you can investigate and if you feel you have enough evidence to suggest they have genuinely gone absent without leave you can discipline them. But, I\u2019d say it\u2019s a pretty extreme response. A verbal chat to warn them never to pull the same kind of trick again would be a better route.\u201d<\/span><\/i><\/p>\n If you intend to discipline the employee, it is essential to have documented proof that the holiday request was submitted and subsequently denied. This is where the importance of a solid annual leave system comes into play.<\/span><\/p>\n The Holiday Tracker<\/b><\/a> offers an efficient solution \u2013 it centralises all holiday requests, enabling managers to approve or decline them in one unified platform. Moreover, if an employee calls in sick on a declined holiday, managers will be automatically notified of this incident.<\/span><\/p>\n Unfortunately, entirely preventing these absences would be nearly impossible. There will always be scenarios where you refuse a leave request and the employee is not satisfied. However, there are proactive steps you can take to reduce the occurrence of these situations.<\/span><\/p>\n If you catch wind of a rumour about a potential unauthorised absence, it’s important to act swiftly. Directly approach the employee involved and ask them honestly about the rumour and understand their perspective. Should the rumour hold, document this conversation and warn the employee of the possible consequences. Often, this will prevent them from committing the misconduct.\u00a0<\/span><\/p>\n Employees value honesty and are more likely to respect a decision when they understand its reasoning. Upon denying a leave request, clearly communicate the reasons for the denial, whether due to limited staffing during that period or crucial meetings scheduled. It\u2019s equally important to ensure that responses to leave requests are timely, avoiding any last-minute denials that could lead to misunderstandings.<\/span><\/p>\n Your company policy should explicitly outline the procedures for unauthorised absence and the misuse of sick leave. A clear, well-communicated policy sets expectations and provides a framework for managers and employees.\u00a0<\/span><\/p>\n Whatever the reason for the absence may be, whether the employee is genuinely sick or they feel their leave was wrongly denied, it must be handled fairly and efficiently. If you\u2019re dealing with a valuable employee then launching into disciplinary procedures might be a heavy-handed approach, and harm the business in the long term. You must ensure correct procedures are followed and, where necessary, preventative measures have been taken.<\/span><\/p>\n If you\u2019re looking to streamline your leave management processes, The Holiday Tracker offers a practical and efficient solution. It simplifies tracking annual leave requests and refusals while providing a clear audit trail of declined holidays \u2013 invaluable in cases where you need to refer back to specific incidents. Interested in seeing how it can transform your leave management? Sign up for our <\/span>free trial<\/b><\/a> and experience the ease and clarity it brings to managing leave and absence in your workplace.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" When an employee calls in sick on a declined holiday, it is a sticky situation for employers and managers. Whilst yes, the employee could just be sick. You will have a looming suspicion in your mind that this is, well, a little too convenient.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,4],"tags":[],"class_list":["post-275","post","type-post","status-publish","format-standard","hentry","category-employees","category-holidays"],"yoast_head":"\n
\n<\/p>\nHow to Manage Employees Calling in Sick on a Declined Holiday<\/b><\/h2>\n
Called In Sick<\/b><\/h3>\n
Sickness Related Questions\u00a0<\/b><\/h4>\n
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Situation Specific Questions<\/b><\/h4>\n
\n
Unauthorised Absence<\/b><\/h3>\n
Employment Law<\/b><\/h2>\n
Make Sure You Have The Evidence<\/b>\u00a0<\/b><\/h3>\n
Preventing These Absences<\/b><\/h2>\n
1. Addressing Rumours<\/b><\/h3>\n
2. Clear Communication<\/b><\/h3>\n
3. Robust Sickness Policy<\/b><\/h3>\n
Final Thoughts<\/b><\/h2>\n